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As accounts payable departments move toward paperless processing, they鈥檙e becoming a more value-added business partner. Automated and data-driven processes are helping transform AP from a basic transaction center to a powerhouse of business intelligence.
Ardent Partners鈥 ePayables 2015: Higher Ground report gives a comprehensive look at the state of accounts payable today. The industry study finds that rather than focusing on simply achieving workflow efficiencies, progressive organizations are going to prioritize AP reporting and analytics in the years ahead. This technology-driven imperative will shift AP into a more strategic position. Consider these study highlights:
Technology is always a key driver of innovation and process improvement. In AP, technology boosts capabilities鈥攎aking payments faster, for example, and enabling leaders to access transaction data for bigger-picture financial evaluation. It will ultimately lead to real-time decision-making and interconnectivity between business units. As a result, business partners will create win-win scenarios for stakeholders across the value chain.
The study revealed that the main obstacles faced by AP professionals are exceptions that can delay payment processing and create gaps in real-time data. A 鈥渉igh percentage of exceptions鈥 tops the list of AP challenges (with 48%) in 2015, ahead of delay in receiving (or lack of) matching information (42%) and lack of visibility into invoice and payment data (34%). When asked what it will take to bring AP to the 鈥渘ext level鈥 of performance, the largest share of respondents (56%) said they鈥檇 need to improve exception-handling and root cause analysis. This is followed with 53% by new or improved technology.
The move away from paper and adoption of technology solutions will likely reduce the administrative inefficiencies that tend to create exceptions. At the same time, it will catapult the AP function into the digital realm, where data is at the fingertips of leaders across the company. As such, information is shared between departments鈥攁nd even suppliers鈥攎ore easily and 鈥渃runched鈥 to prove insights into, on a high level, the company鈥檚 overall financial health; more granularly, data analysis uncovers spend trends and patterns that can be used to improve supplier negotiations and can help reveal the value of early payment discounts and other AP cash-flow related opportunities.
Moving into the future, accounts payable leaders and their teams will be relied upon to support their organizations鈥 goals and objectives鈥攁nd become true partners in achieving bottom-line success.
Subscribe to our Inside 糖心Vlogblog and follow us on social media for the insider view on everything WEX, from payments innovation to what it means to be a WEXer.