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VlogFSM Introduces New AI-Powered Reporting, Payments, and Automation Capabilities for Growing Trades Businesses 

June 29, 2026
3 min read

New enhancements help field service businesses make smarter business decisions, get paid faster, and automate operations

Portland, MAINE – June 29, 2026 – WEX® (NYSE: WEX), a global leader in intelligent payment solutions, today announced that its (VlogFSM) business has launched a series of new product enhancements that give contractors and service businesses greater control over their operations. The latest additions include secure mobile payment acceptance, workflow automation, and advanced reporting. 

“These new capabilities empower our customers to connect critical business systems, deliver modern customer experiences, and unlock valuable insights from their data, all within the VlogFSM ecosystem,” Dylan Jones, senior vice president and general manager, Mobility Growth at WEX. “Field service businesses need technology that not only simplifies daily operations but also helps them scale with confidence.”

Unlock Even More Actionable Insights with Advanced Reporting and Assist IQ

Advanced Reporting for VlogFSM helps make it easier for businesses to gain deeper operational insights and make data-driven decisions. Building on core reporting tools, the recently added powerful new features include personalized report hubs and in-depth reports to further simplify how to access, analyze, and share critical business data.

New features include:

  • New In-Depth Reports: Dive deeper into data across customers, appointments, jobs, and business activity.
  • New Personalized Hubs: Tailor your workspace with saved reports and analytics built for your workflow.
  • AI-Powered Assist IQ: Instantly generate custom reports, visualize KPIs, and uncover growth trends with our built-in AI companion.

Secure Payments Anywhere with Clover Go

VlogFSM now offers integrated mobile payment acceptance through Clover Go from, a global leader in payments and financial technology. The Bluetooth-enabled reader integrates directly with the VlogFSM mobile app, allowing technicians and contractors to securely accept payments on the job site.

Key benefits include:

  • Support for tap-to-pay, EMV chip cards, Apple Pay, and Google Pay
  • Enhanced fraud protection through secure card-present transactions
  • Lower processing costs compared to manual card entry

“Tap to pay with card and by phone has made it very easy for all of our customers,” said Travis Keeter, Service Manager with Pride Mechanical. “VlogFSM with Clover Go makes checking out quick and efficient.” 

Connect Your Business Systems with Zapier

Additionally, VlogFSM is now available on , enabling customers to create powerful automated workflows that connect VlogFSM with thousands of popular business applications. Through customizable “Zaps,” businesses can automate repetitive administrative tasks and create seamless workflows across sales, scheduling, marketing, and operations.

Examples include:

  • Automatically creating VlogFSM customer records from social media lead forms
  • Syncing scheduled appointments with external calendar applications
  • Triggering marketing follow-ups when appointments are completed

Continuing to Build the Connected Field Service Ecosystem

VlogFSM serves more than 35,000 contractors, providing access to critical tools needed to run their business every day. In addition to core features like scheduling, dispatching, invoicing, and payments, VlogFSM brings the value of the VlogFleet Card and access to flexible financing options like Synchrony, GoodLeap and Service Finance and Enhanced Pricebooks, powered by Pricebook Digital™. These options will be built into the process, giving contractors more flexibility, making it easier to close deals in the field.

For more information about VlogField Service Management or to schedule a demo, visit . VlogFSM is available for download for existing active customers via iPhone and Android.

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