Halinka Demazy de Fortet, Author at 糖心Vlog[en-au] /en-au/resources/author/halinka-demazy-de-fortet/ Empower growth with WEX. Compare fuel cards, explore EV solutions, optimize fleet, boost revenue with one of Europe鈥檚 top fuel card companies Tue, 07 Apr 2026 04:14:59 +0000 en-AU hourly 1 https://wordpress.org/?v=6.7.5 /en-au/wp-content/uploads/sites/43/2024/09/cropped-favicon-32x32.png Halinka Demazy de Fortet, Author at 糖心Vlog[en-au] /en-au/resources/author/halinka-demazy-de-fortet/ 32 32 糖心VlogStatement on the Reserve Bank of Australia鈥檚 Review of Merchant Card Payment Costs and Surcharging /en-au/resources/payments/travel/wex-rba-payment-surcharging-review-statement/ /en-au/resources/payments/travel/wex-rba-payment-surcharging-review-statement/#respond Thu, 02 Apr 2026 04:01:11 +0000 /en-au/?p=13976 糖心Vlogwelcomes the Reserve Bank of Australia鈥檚 conclusions on the Review of Merchant Card Payment Costs and Surcharging, announced on 31 March 2026. These reforms represent a significant evolution in the Australian payments landscape and are designed to improve transparency, simplify payment experiences, and strengthen competition and efficiency across the payments ecosystem. The key changes […]

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糖心Vlogwelcomes the Reserve Bank of Australia鈥檚 conclusions on the Review of Merchant Card Payment Costs and Surcharging, announced on 31 March 2026.

These reforms represent a significant evolution in the Australian payments landscape and are designed to improve transparency, simplify payment experiences, and strengthen competition and efficiency across the payments ecosystem.

The key changes include the removal of card surcharging on debit, prepaid and credit cards on the eftpos, Mastercard and Visa debit card networks, together with lower interchange fee caps and enhanced fee transparency requirements for payment service providers. The majority of these reforms will come into effect from 1 October 2026, with additional measures relating to foreign card interchange caps and further transparency requirements commencing from 1 April 2027.

For our customers in the travel sector, we see this as a positive development.

The removal of surcharging is expected to reduce friction in card acceptance and create a more consistent payment environment across Australia. For businesses using virtual card and modern B2B payment solutions, this creates a meaningful opportunity to unlock broader supplier acceptance at scale, particularly across complex travel payment ecosystems involving agencies, airlines, hotels and intermediaries.

At WEX, we believe these reforms support a stronger foundation for the continued adoption of secure virtual card payments, helping our customers benefit from streamlined settlement, improved reconciliation, enhanced fraud controls, and greater working capital flexibility.

Importantly, we expect the changes to support wider acceptance of card-based B2B payments by reducing historic barriers associated with surcharge recovery. This has the potential to accelerate adoption across supplier networks and improve payment consistency across booking, ticketing and settlement workflows.

Our priority is to help customers navigate this transition with confidence.

Over the coming months, 糖心Vlogwill continue to monitor the implementation of the reforms, engage closely with industry stakeholders, and provide guidance on what these changes mean for your business, supplier acceptance strategy, and payment operations.

Customers can expect proactive communication from 糖心Vlogas implementation milestones approach, including updates on regulatory timelines, market impacts, and any actions required to optimise your payment programs.

We remain committed to delivering secure, scalable and commercially effective payment solutions that help travel businesses operate with greater efficiency and confidence in an evolving market.

The information in this release is for educational purposes only. It is not legal or tax advice. The RBA’s Conclusions Paper is available and provides further specifics on the reforms. For legal or tax advice, you should consult your own legal counsel, tax, and investment advisers.


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WEX庐 and Nuvei Partner to Power Faster, Smarter Global B2B Travel Payments /en-au/resources/payments/travel/wex-and-nuvei-partner-to-power-faster-smarter-global-b2b-travel-payments/ /en-au/resources/payments/travel/wex-and-nuvei-partner-to-power-faster-smarter-global-b2b-travel-payments/#respond Tue, 27 Jan 2026 11:05:22 +0000 /en-au/?p=13675 Building a smarter, safer way to pay in travel In today鈥檚 travel ecosystem, efficiency, speed聽 and visibility are critical. For travel agencies managing multiple supplier relationships across markets, balancing fast settlement with maintaining liquidity is a constant challenge. That鈥檚 why聽WEX,补苍诲听Nuvei聽are joining forces to help simplify and accelerate how money moves across the travel value chain. […]

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Building a smarter, safer way to pay in travel

In today鈥檚 travel ecosystem, efficiency, speed聽 and visibility are critical. For travel agencies managing multiple supplier relationships across markets, balancing fast settlement with maintaining liquidity is a constant challenge. That鈥檚 why聽WEX,补苍诲听聽are joining forces to help simplify and accelerate how money moves across the travel value chain.

The partnership combines WEX鈥檚 sophisticated virtual card issuing capabilities with Nuvei鈥檚 global acquiring network, helping to provide a faster, safer, and more transparent way for travel agencies to pay suppliers and manage cash flow.

Together, 糖心Vlogand Nuvei are setting a new standard for efficiency, security, and trust in travel payments across the United States.

Making Payments Work Harder

For these agencies maintaining control over cash flow is essential. Through this integration, travel agencies using Nuvei鈥檚 acquiring solutions can now pay suppliers through WEX鈥檚 secure virtual card infrastructure using their incoming receivables to fund supplier payments directly. This helps improve liquidity, accelerate fund flow, and strengthen financial control.

Unlike traditional credit-driven models, this structure simplifies the movement of funds across the ecosystem, helping to improve accuracy, reconciliation, and efficiency at every stage of the payment process. 鈥淰irtual cards have become a great tool for travel agencies managing complex supplier networks,鈥 said Jason Hancock, Managing Director of Global Travel at WEX. 鈥淏y combining WEX鈥檚 global virtual card infrastructure and travel payment expertise with Nuvei鈥檚 global acquiring network, we鈥檙e enabling agencies and suppliers to move funds faster and with greater confidence, helping to strengthen efficiency and trust across the travel payments ecosystem.鈥

A Partnership That Delivers Real Impact

This collaboration aims to give travel agencies the flexibility to:

  • Pay suppliers faster through WEX鈥檚 secure digital infrastructure
  • Improve liquidity by funding payments from receivables
  • Create efficiency through digitised, reconcilable payments that simplify settlement and reporting
  • Reduce fraud exposure with secure, single-use virtual cards that replace traditional payment methods prone to error or misuse

For suppliers and travel merchants, the integration can mean greater reliability and faster payments. For acquirers it delivers enhanced visibility into payment flow, helping to strengthen operational oversight.

Together 糖心Vlogand Nuvei want to help every participant in the ecosystem make smarter, faster, and safer financial decisions, driving trust, efficiency, and growth across global travel.

鈥淥ur partnership with 糖心Vlogfurther strengthens Nuvei鈥檚 position as the payments infrastructure partner of choice for the travel industry,鈥 said Phil Fayer, Chair and CEO, Nuvei. 鈥淭ogether we鈥檙e helping travel businesses improve cash flow, reduce costs, and simplify how they pay suppliers around the world.鈥 

Shaping the Future of B2B Travel Payments

With one of the leading virtual card issuing networks in the world, 糖心Vlogpowers payments for many of the largest players in global travel. Its technology connects acquirers, agencies, and suppliers, providing secure, scalable infrastructure that underpins the movement of billions of dollars across the ecosystem every year.

By uniting WEX鈥檚 issuing scale with Nuvei鈥檚 global acquiring reach, the partnership can create a powerful new layer of connectivity in B2B travel commerce. One that helps accelerate cash flow, enhance visibility, and support growth for every participant in the chain.

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How better payment remittance drives AP efficiency and security /en-au/resources/payments/how-better-payment-remittance-drives-ap-efficiency-and-security/ /en-au/resources/payments/how-better-payment-remittance-drives-ap-efficiency-and-security/#respond Mon, 12 Jan 2026 14:57:37 +0000 /en-au/?p=13185 Cash shortfalls. Poor supplier relationships. Fraud. There are some ways you could turn these setbacks into opportunities by enhancing your payment remittance process. You might be surprised to learn all the ways that virtual cards can help improve remittance.  What is payment remittance? Payment remittance is the process of sending funds from one party to […]

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Cash shortfalls. Poor supplier relationships. Fraud. There are some ways you could turn these setbacks into opportunities by enhancing your payment remittance process. You might be surprised to learn all the ways that virtual cards can help improve remittance. 

What is payment remittance?

Payment remittance is the process of sending funds from one party to another using some sort of payment method. Remittance information is required by the biller (or seller) to post customer bill payments effectively. 

Why does improving payment remittance matter?

Chief financial officers (CFOs), payment directors, and accounts payable (AP) teams care about improving payment remittance for many reasons. The benefits could include: 

  • Increased cash flow and cost management because greater efficiency means faster transactions.
  • Enhanced financial reporting when more detailed transaction data is available. 
  • Streamlined AP processes that would reduce manual tasks and the potential for errors. 
  • More secure transactions to reduce fraud during the remittance process.
  • Improved vendor and supplier relationships. 

How can virtual cards improve payment remittance?

Faster payment processing

Virtual cards speed up payment processing when compared with other payment methods. For example, check payments are delivered in  via standard mail. 

Increased data capture

Virtual cards allow for more data to be transmitted on the front end of a transaction, which speeds up payment processing and reduces the potential for data integrity issues later in the process. 

Reduced manual tasks

With more data transmitted electronically, virtual cards make it easier for AP teams to reconcile payments without hands-on involvement. Streamlining this process allows your AP teams to be more productive and focus on other responsibilities.

Greater security

Fraud occurrences and the fraud detection process can slow down remittance. With virtual cards, you can dramatically reduce your risk of fraud during the payment process. For example, according to the 2024 AFP Payments Fraud and Control Survey, checks are  to be subject to fraud than virtual cards. Conversely, findings from the survey show that digital payments, such as virtual cards, saw a drop in fraud from 9% of organizations in 2022 to 3% in 2023.

How do 糖心Vlogvirtual cards work during the remittance process?

Virtual card payments flow over the major card networks, and rebates are earned based on spending volumes. 

  1. You use your current ERP (enterprise resource planning) solution for tracking and approval of invoices. 
  2. Once you鈥檙e ready to make payments, the payment file is sent to 糖心Vlogvia API or secure upload.
  3. When your data is received, 糖心Vlogvalidates the security of the payment file.
  4. Customized remittance is emailed to the supplier with a secure link to access the virtual card info in the 糖心Vlogsupplier portal. 
  5. 糖心Vlogsends a reconciliation file back to your ERP solution.

Are you ready to take your business payments to the next level?

Explore how 糖心Vlogsolutions can help you gain efficiencies, cut costs, and generate revenue.

For more insights and updates on corporate payments, check out:

Learn more about how 糖心Vlogpayment solutions can be tailored to your business, so you can accelerate and streamline operations while creating lasting growth and success for your organization.

Stay up to date on the latest in business payments by subscribing to our blog! Simply hit the 鈥淪ubscribe鈥 button above or submit your email address in the form below.

The information in this blog post is for educational purposes only. It is not legal or tax advice. For legal or tax advice, you should consult your own legal counsel, tax, and investment advisers.

Sources:

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Breaking down common B2B payment methods /en-au/resources/payments/breaking-down-common-b2b-payment-methods/ /en-au/resources/payments/breaking-down-common-b2b-payment-methods/#respond Mon, 15 Dec 2025 14:33:17 +0000 /en-au/?p=13168 There are a myriad of payment methods you need to understand, from virtual cards to traditional physical corporate cards, checks, electronic ACH transfers, SWIFT wire transfers, and cash. But it can be hard to decide what is best for your business. And when or where should you be worried about fraud? Let鈥檚 explore the ins […]

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There are a myriad of payment methods you need to understand, from virtual cards to traditional physical corporate cards, checks, electronic ACH transfers, SWIFT wire transfers, and cash. But it can be hard to decide what is best for your business. And when or where should you be worried about fraud? Let鈥檚 explore the ins and outs of payment methods and find out the safest, and best, option for your business. 

Virtual cards

  • What are they? 
    • Virtual cards are digital representations of physical credit cards, specifically designed for online transactions. They are also the most efficient receivables payment type due to their speed and security.
  • Fraud rate: 79% of organizations were victims of payments fraud attacks or attempts in 2024 ()
  • Other considerations:
    • Enhanced security: Virtual cards reduce the risk of unauthorized transactions with their single-use nature. 
    • Streamlined tracking: Easy reconciliation and tracking of expenses make virtual cards a preferred choice for many businesses.

Check out our blog post to learn more about the perks of virtual cards.

Physical corporate cards

  • What are they? 
    • Physical corporate cards are traditional credit cards issued to employees for business-related expenses. These cards offer convenience and flexibility for in-person transactions.
  • Fraud rate: 21% of organizations faced some kind of corporate/commercial card fraud in 2024
  • Other considerations:
    • Employee control: Corporate cards allow companies to monitor and control employee spending, setting predefined limits and tracking expenses. 
    • Vendor acceptance: The usability of physical corporate cards depends on the vendor鈥檚 acceptance of card payments.

Check

  • What are they?
    • Checks are a longtime staple that permit the transfer of funds between accounts. Despite technological advancements, checks remain a widely used B2B payment method despite being the least efficient receivables payment type, with payments taking a minimum of 1-3 business days to be posted and the majority of payments taking up to 3-5 business days. 
  • Fraud rate: Checks are the most vulnerable payment method to fraud with 63% of organizations facing check fraud activity in 2024.
  • Other considerations:
    • Processing time: Checks may take longer to process compared to electronic methods, impacting cash flow. 
    • Manual effort: Handling physical checks involves manual effort, contributing to potential delays in payment processing.

ACH

  • What are they? 
    • ACH transfers involve electronically moving funds between bank accounts. ACH is a commonly used and efficient option for recurring payments. ACH payments are efficient, with over 65% of payments posted in 1-3 business days.
  • Fraud rate: 38% of organizations using ACH debits and 20% using ACH credits were subject to ACH fraud in 2024.
  • Other considerations:
    • Processing speed: ACH transactions typically take a few business days, affecting the immediacy of fund transfers. 
    • Cost-effective: ACH transfers are generally more cost-effective than wire transfers, making them an attractive option for routine transactions.

Wire transfer

  • What are they? 
    • Wire transfers are electronic transfers of funds between banks, providing a quick and direct method for B2B payments. They are particularly useful for international transactions.
  • Fraud rate: 30% of organizations face some kind of wire transfer fraud in 2024.
  • Other considerations:
    • Speed and certainty: Wire transfers offer  and guaranteed fund transfers, ensuring timely transactions. 
    • Cost: While effective, wire transfers may incur higher fees compared to other payment methods.

Cash

  • What are they? 
    • Cash transactions involve physical currency and are relatively less common in B2B dealings due to security and tracking concerns.
  • Fraud rate: 5% of organizations face some kind of cash fraud in 2024 (up from 4% in 2023).
  • Other considerations:
    • Security risks: Handling large sums of cash poses security risks and may require additional precautions. 
    • Recordkeeping challenges: Cash transactions may lack the transparency and ease of recordkeeping offered by digital methods.

Mobile Wallets

  • What are they? 
    • Mobile wallets, such as  and , facilitate electronic transactions, offering a convenient and widely accepted way to send and receive payments.
  • Fraud rate: 3% of organizations face some kind of mobile wallet fraud in 2024.
  • Other considerations:
    • User-friendly: Online payment services provide a user-friendly interface, simplifying the payment process for businesses and clients. 
    • Transaction fees: Businesses should be mindful of transaction fees associated with online payment services.
  • Are you ready to take your business payments to the next level?

Are you ready to take your business payments to the next level?

Explore how 糖心Vlogsolutions can help you gain efficiencies, cut costs, and generate revenue.

For more insights and updates on corporate payments, check out:

The information in this blog post is for educational purposes only. It is not legal or tax advice. For legal or tax advice, you should consult your own legal counsel, tax and investment advisers. 

Source:

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How AI is quickly changing the game for corporate finance /en-au/resources/payments/how-ai-is-quickly-changing-the-game-for-corporate-finance/ /en-au/resources/payments/how-ai-is-quickly-changing-the-game-for-corporate-finance/#respond Mon, 08 Dec 2025 15:16:36 +0000 /en-au/?p=13195 AI is steadily becoming part of the everyday toolkit for finance teams, enabling more proactive decisions and deeper insight. At WEX, we see first-hand how this transition is unfolding 鈥 and how organizations can use AI to help transform reactive finance into forward-looking strategy. In a recent PYMNTS interview, Eric Frankovic, President of Corporate Payments at WEX, […]

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AI is steadily becoming part of the everyday toolkit for finance teams, enabling more proactive decisions and deeper insight. At WEX, we see first-hand how this transition is unfolding 鈥 and how organizations can use AI to help transform reactive finance into forward-looking strategy.

In a recent, Eric Frankovic, President of Corporate Payments at WEX, discussed how AI is reshaping cash flow, risk management, supplier relations, and more.

From reactive to proactive management

Historically, finance teams have operated in 鈥渓ook-back鈥 mode, analyzing past performance and building forecasts based on comparison. That model is under strain. Eric describes how 鈥淎I gives [CFOs] cash flow management in a really active sense 鈥 real-time visibility, actively spotting trends and risks as they happen.鈥

With AI, decisions no longer wait on end-of-month reports or quarterly reviews. The signals come in continuously, enabling faster responses to liquidity shifts, supplier stress, or unexpected costs.

鈥淵ou don鈥檛 have to wait for reports. You don鈥檛 have to depend on sort of a static snapshot that occurred in the past. These signals are coming in real time and you can make decisions based off them.鈥

That鈥檚 what Eric refers to as 鈥渁ctive cash flow management鈥 鈥 transitioning finance from a rearview mirror role to one that uses real-time data to guide strategic decisions.

Automating the mundane, elevating the strategic

Part of AI鈥檚 appeal is its ability to absorb the low-value, high-volume tasks that bog down teams. This can mean tasks like matching transactions, reconciling ledger inconsistencies, spotting anomalies, etc. These chores can now happen in the background, freeing up human talent for higher-level work.

鈥淲hat we鈥檙e seeing now is monitoring and automating manual checks, matching transactions faster than ever before,鈥 Eric explains. 鈥淔lagging the issues that are cropping up in real time cuts down on manual errors and speeds up closing at the month end. And it helps finance teams focus on higher-value work.鈥

Detecting patterns, minimizing risk

Automating certain tasks is quickly becoming a necessity. Manual processes, especially in fraud detection, cannot scale at that level without introducing delays and risk. 鈥淎I-based anomaly detection learns from patterns over time, not just fixed rules. It adapts to new tactics from fraudsters and flags unusual behaviors earlier and more accurately.鈥 Eric says. Ultimately, as fraudsters use AI to become more sophisticated, our strategies to stop them must evolve as well.

But AI doesn鈥檛 replace human judgment; it augments it. In situations with nuance or unclear boundaries, finance leaders still need to intervene to assess the situation and have the final say. The more AI handles routine tasks, the more human expertise is reserved for the gray areas.

Strengthening the buyer鈥搒upplier relationship

Another front where AI has potential is in rebalancing how buyers and suppliers interact

鈥淲e鈥檝e been talking for years about working capital management where dynamic discounting was at play. I think one of the things that I鈥檓 really excited about is that next evolution, which is how do we make the buyer-supplier relationship strong and sticky.鈥

Nobody expects a perfect AI tomorrow. But in finance especially, being early means having more room to learn, adapt, and shape advantage. Leveraging tools like AI and automation may pay off in the long run and result in shared value for the buyer and supplier, beyond just the transaction.

Are you ready to take your business payments to the next level?

Explore how 糖心Vlogsolutions can help you gain efficiencies, cut costs, and generate revenue.

For more insights and updates on corporate payments, check out:

Stay up to date on the latest in business payments by subscribing to our blog! Simply hit the 鈥淪ubscribe鈥 button above or submit your email address in the form below.

The information in this blog post is for educational purposes only. It is not legal, tax or investment advice. For legal, tax or investment advice, you should consult your own legal counsel, tax, and investment advisers.

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5 ways you can reduce fraud by choosing virtual cards /en-au/resources/payments/5-ways-you-can-reduce-fraud-by-choosing-virtual-cards/ /en-au/resources/payments/5-ways-you-can-reduce-fraud-by-choosing-virtual-cards/#respond Fri, 21 Nov 2025 15:54:53 +0000 /en-au/?p=13214 Nearly two-thirds of organizations were victims of attempted or actual fraud in 2022. By making changes sooner rather than later, you can protect yourself and your suppliers鈥 time and money. Here are 5 different ways to reduce the risk of virtual card fraud.  Tighter timeline controls Revolutionizing payment security, virtual cards are an unparalleled deterrent against […]

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 were victims of attempted or actual fraud in 2022. By making changes sooner rather than later, you can protect yourself and your suppliers鈥 time and money. Here are 5 different ways to reduce the risk of virtual card fraud. 

Tighter timeline controls

Revolutionizing payment security, virtual cards are an unparalleled deterrent against fraud through innovative features like one-time-use card numbers and tokenization. 

Unlike traditional payment methods with static information, virtual cards generate a fresh set of credentials for every payment, rendering stolen data useless for subsequent unauthorized transactions. This significantly reduces the risk of data breaches and reinforces the security of financial transactions. 

They also employ tokenization, replacing sensitive payment information with a unique token. Even if intercepted, this tokenized approach ensures the information holds no value for potential fraudsters, as it remains indecipherable, thereby elevating virtual cards to the forefront of payment security.

These are two reasons why digital payments are  to fraud than check payments. 

To learn more about tokenization, watch this video:

Tighter spending controls

Virtual cards empower organizations with enhanced control and security in their financial transactions, particularly in mitigating the risk of fraud. By providing businesses the ability to establish spending limits and customize card usage according to specific needs, virtual cards counteract potential unauthorized or excessive spending that could lead to fraudulent activities.

Organizations can streamline their transactions by creating unique virtual cards designated for specific purposes and predefined amounts for each supplier. This level of customization not only simplifies the payment process but also ensures that funds are allocated precisely as intended, reducing the likelihood of unauthorized transactions. In essence, they provide a dynamic and secure framework for businesses to navigate their financial landscape, offering a proactive approach to managing spending while protecting against potential risks for fraud. 

Enhanced data and reconciliation

Virtual cards integrate payment data directly into each credit card transfer. Unlike traditional payment methods, where transaction data might be detached or require manual reconciliation, virtual cards automatically embed comprehensive payment information with each transfer. This automation not only expedites the expense reconciliation process but also facilitates a seamless analysis of purchase data. Businesses can effortlessly track and interpret transaction details without the need for extensive manual intervention.

This streamlined approach not only enhances efficiency but also contributes to a more accurate and transparent financial reporting system, empowering organizations to make informed decisions based on real-time, data-driven insights.

More secure distribution

Virtual cards offer a nimble solution to the ever-evolving needs of organizations by enabling quick and easy issuance. Unlike traditional physical cards or checks (), the process of generating a virtual card is fast and efficient. This allows organizations to respond promptly to changing requirements, whether it be adapting to new vendors, managing fluctuating payment volumes, or addressing emergent financial situations. The ability to issue virtual cards rapidly empowers businesses to optimize their payment strategies in real time.

Organizations can minimize the risk of unauthorized card use by promptly canceling or replacing virtual cards as needed. This flexibility ensures that, in the event of a security concern or a change in payment parameters, businesses can take immediate action, enhancing overall security and control on virtual card fraud. 

Improved integration with existing systems

Integrating virtual card solutions with existing expense management systems represents a crucial step forward in optimizing financial processes for businesses. This integration streamlines reconciliation and enhances virtual card fraud detection capabilities.

Unlike the traditional method of manually inputting payments by accounts payable (AP) teams, the integration of virtual card solutions automates and synchronizes transaction data seamlessly with expense management systems. This automation reduces the risk of human error, expedites the reconciliation timeline, and ensures accuracy in financial records.

The real-time synchronization of virtual card transactions with the expense management system provides a dynamic and up-to-date view of financial activities, empowering businesses to identify and address any irregularities or suspicious transactions promptly. This integration not only improves operational efficiency but also protects the overall security and reliability of financial transactions.

For more insights and updates on corporate payments, check out:

Learn more about how 糖心Vlogpayment solutions can be tailored to your business, so you can accelerate and streamline operations while creating lasting growth and success for your organization.

The information in this blog post is for educational purposes only. It is not legal or tax advice. For legal or tax advice, you should consult your own legal counsel, tax, and investment advisers.

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Virtual Cards in Travel: Debunking the Chargeback Myth /en-au/resources/payments/travel/virtual-cards-in-travel-debunking-the-chargeback-myth/ /en-au/resources/payments/travel/virtual-cards-in-travel-debunking-the-chargeback-myth/#respond Mon, 17 Nov 2025 16:15:00 +0000 /en-au/?p=13776 Myth: Virtual cards used in travel payments have high chargeback rates Fact: 糖心Vlogvirtual cards have a significantly lower chargeback rate compared to consumer cards in travel payments Lower Chargebacks, Higher Confidence Chargebacks are a known challenge in travel payments, often triggered by fraud, supplier failure, or booking disputes. When consumer cards are used, these risks escalate […]

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Myth: Virtual cards used in travel payments have high chargeback rates
Fact: 糖心Vlogvirtual cards have a significantly lower chargeback rate compared to consumer cards in travel payments

Lower Chargebacks, Higher Confidence

Chargebacks are a known challenge in travel payments, often triggered by fraud, supplier failure, or booking disputes. When consumer cards are used, these risks escalate at the expense of time, money, and client trust.

However, 糖心Vlogvirtual cards offer a lower chargeback rate than traditional consumer cards. That鈥檚 because 糖心Vlogcards are purpose-built for B2B travel transactions. They incorporate advanced fraud protection features like single-use numbers, merchant category controls, and real-time tracking, which significantly reduce unauthorised usage and disputes.

As noted in a PYMNTS.com industry report, chargebacks remain a costly problem across travel and retail sectors, especially when using generic consumer payment tools.

Built-in Protection, Purpose-Built for Travel

When it comes to supplier defaults or sudden cancellations, 糖心Vlogdoesn鈥檛 leave its clients exposed. We go beyond just facilitating payments 鈥 our virtual card solution includes the ability to initiate chargebacks and recover funds on your behalf. For travel agencies and OTAs, this isn鈥檛 just a feature, it鈥檚 peace of mind.

Conclusion

The belief that virtual cards come with high chargeback risks is outdated. In reality, 糖心Vlogvirtual cards are a safer, more accountable solution that gives travel businesses the financial protection and flexibility they need. By switching to a provider purpose-built for your sector, you can reduce risk, improve reconciliation, and deliver better value to clients.

Learn more about how 糖心Vlogprotects travel companies.

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WEX庐 and actuary.aero: Powering Transparency and Intelligence Across Travel Payments /en-au/resources/payments/travel/wex-and-actuary-aero-powering-transparency-and-intelligence-across-travel-payments/ /en-au/resources/payments/travel/wex-and-actuary-aero-powering-transparency-and-intelligence-across-travel-payments/#respond Fri, 14 Nov 2025 11:18:16 +0000 /en-au/?p=12884 For decades, money in travel has moved at lightning speed. From travellers to agents, and from agents to airlines, hotels and other suppliers. Yet despite the volume and velocity, disconnected systems and fragmented data make it difficult for agencies, acquirers and suppliers to see the full picture of how payments flow through the ecosystem. That鈥檚 […]

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For decades, money in travel has moved at lightning speed. From travellers to agents, and from agents to airlines, hotels and other suppliers. Yet despite the volume and velocity, disconnected systems and fragmented data make it difficult for agencies, acquirers and suppliers to see the full picture of how payments flow through the ecosystem.

That鈥檚 the gap WEX, a global leader in travel payment solutions, and  a pioneer in transaction-level payment intelligence, are working to close. Their new partnership brings greater transparency and data-driven insight to the complex world of B2B travel payments, changing how travel intermediaries monitor and manage payment flows.

Creating a Single Source of Truth

This partnership combines WEX鈥檚 virtual card issuing capabilities with actuary.aero鈥檚 intelligent data platform to deliver a single source of truth across the travel payments ecosystem. Using WEX鈥檚 global virtual card infrastructure, the collaboration connects and standardises fragmented data across multiple acquirers, creating a unified data-driven environment that helps empower agencies, acquirers and suppliers to make smarter, faster financial decisions. 

鈥淭ravel intermediaries are often looking to optimise their cash flow and gain greater visibility across payment flows,鈥 said Jason Hancock, Managing Director of Global Travel at WEX. 鈥淭hrough this partnership, we鈥檙e providing them with data-driven insights into fund movement and exposure. This can not only enable faster access to working capital, but also enhance decision-making, improve credit line oversight and strengthen overall risk management.鈥

Connecting the Full Payment Journey

By connecting payment inflows and outflows through WEX鈥檚 virtual card infrastructure, the partnership enables earlier fund release, helping travel agencies shorten cash cycles, giving acquirers clearer visibility of exposure and portfolio performance, and providing suppliers greater assurance through improved risk management practices.

WEX鈥檚 issuing capability sits at the centre, supporting the travel agency鈥檚 acquirer set-up, optimising transaction routing, and helping to enable every participant in the ecosystem to benefit from smarter, faster decisions. This connected framework can enhance efficiency, visibility and confidence across the entire travel payments network.

For airlines, this greater transparency across agency risk and fund flow demonstrates how WEX鈥檚 virtual card solutions underpin safer, more scalable distribution models, enabling agencies to operate confidently as merchants of record.

鈥淭his collaboration is about more than just payments. It鈥檚 about connecting the entire ecosystem,鈥 said Livia Vit茅, CEO of . 鈥淭ogether with WEX, we鈥檙e bringing clarity to complex B2B flows and replacing guesswork with data-driven insight. That means agencies, acquirers, and suppliers can all manage risk more intelligently, optimise collateral, and grow with confidence.鈥

A Smarter, More Resilient Future for Travel Payments

Together, 糖心Vlogand actuary.aero are working to redefine how B2B travel payments are monitored and managed, helping to create a smarter, more transparent, and resilient ecosystem where data, flexibility, and scale converge. From agencies and acquirers to suppliers and airlines, every stakeholder can benefit from clearer visibility, faster cash flow, and data-driven confidence, all powered by WEX鈥檚 expansive global issuing network.

Learn more about how 糖心Vlogis helping redefine the future of travel payments

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Protecting travel intermediaries from the impacts of airline failures /en-au/resources/payments/travel/protecting-travel-intermediaries-from-the-impacts-of-airline-failures/ /en-au/resources/payments/travel/protecting-travel-intermediaries-from-the-impacts-of-airline-failures/#respond Tue, 27 May 2025 12:00:00 +0000 /en-au/?p=13792 The post Protecting travel intermediaries from the impacts of airline failures appeared first on 糖心Vlog[en-au].

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Protecting travel intermediaries from the impacts of airline failures

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The role of B2B payment options in travel agency operations /en-au/resources/payments/travel/the-role-of-b2b-payment-options-in-travel-agency-operations/ /en-au/resources/payments/travel/the-role-of-b2b-payment-options-in-travel-agency-operations/#respond Thu, 21 Nov 2024 16:17:00 +0000 /en-au/?p=13225 Online travel agencies (OTAs) are complex. Between airlines, hotels, and other bookings, payments move between all types of stakeholders quickly and confusingly. The good news is that modern payment technology can help travel agencies simplify these multiplex systems to provide more control over payments and even help generate extra revenue. Let鈥檚 explore the role of […]

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Online travel agencies (OTAs) are complex. Between airlines, hotels, and other bookings, payments move between all types of stakeholders quickly and confusingly. The good news is that modern payment technology can help travel agencies simplify these multiplex systems to provide more control over payments and even help generate extra revenue.

Let鈥檚 explore the role of B2B payments in the travel industry by highlighting common challenges, identifying solutions, and discussing benefits.

Common payment challenges for travel agencies

The complex nature of travel agency payments, coupled with myriad external variables, makes it challenging to navigate. Managing, controlling, and securing payments in this sector requires future-proof solutions that streamline processes. But before discussing the benefits that B2B payment options bring to travel agencies and consumers, it鈥檚 important to understand the challenges that need to be navigated and solved:

Reconciliation/dispute management/resolution

Due to varying distribution channels and levels of technology integration, hotels and OTAs often disagree over contracted stay amounts. Ergo, hotels will frequently 鈥渇orce post鈥 the amount they believe they are entitled to for a stay. This forces the OTA to dispute any reconciling amount, initiating a dispute and/or chargeback process. Managing this challenge takes effort and, over time, can eat away at the outstanding benefits of virtual card use.

Fraud

Fraudsters are becoming more adept. As payment practices change, bad actors adapt their strategies for obtaining valid card numbers through BIN attacks, AI, phishing tactics, social engineering, and more. This creates a need for robust B2B payment security, monitoring, and proactive partnership to mitigate the risk of fraud and its potential impact on OTAs and suppliers.

The benefits of virtual cards B2B payment options for travel agencies

Many of the above challenges are the result of outdated account payable payment processes. Thankfully, 糖心Vloghelps OTAs optimize travel payments to gain efficiencies, cut costs, generate revenue, and more. Here鈥檚 how:

Simplicity

With well-equipped B2B payment options, there鈥檚 no need to set up a traditional accounts payable (AP) process with every supplier. Instead, simply append a virtual card to a reservation, and the payment 鈥渞ides the same rails鈥. This makes AP and credit much easier to manage.

Faster payment

Traditional invoicing methods are slow and clunky. With virtual payments, suppliers get guaranteed and immediate payment, which improves supplier relationships.

Direct communication

With the merchant model in place to take advantage of virtual payment solutions, suppliers can work directly with OTAs on billing issues, when otherwise they鈥檇 have to contact individual consumers directly. This effectively improves the customer experience for travelers, who no longer need to worry about managing their disputes.

More control

With 糖心Vlogbusiness payments, OTAs control the entire end-to-end client experience. If something goes wrong, the OTA can charge or refund suppliers鈥 customers directly, rather than having to coordinate with the airlines and hotels, which takes time.

Brand new revenue stream

The more suppliers accept virtual cards, the more rebates you earn, which creates a new revenue stream for your business.

More and better data collection

Virtual card payments add rich metadata to each transaction, following the payment from card creation through to posting and reconciliation. This allows OTAs to 鈥渁uto-reconcile鈥 most payments while gaining access to more valuable data throughout the process.

Payments are secure

With virtual cards, OTAs can create a single payment per reservation as well as enter a specified amount, merchant category, and date. Any deviation from these pre-set parameters will cause a decline, meaning the cards are nearly impossible to use for anything other than their intended purpose. And since single-use virtual cards are only valid for one use, they decrease an OTA鈥檚 vulnerability to fraud.

Cross-border benefits

All credit cards, regardless of issuing location, will typically work anywhere in the world. Local merchants can charge cards in their local currency, and credit card companies will convert the payment back to the currency of issuance. While convenient, this leads to hefty foreign exchange (FX) rates and other cross-border conversion expenses.

糖心Vlogvirtual cards can be issued in 20+ currencies, allowing customers to be billed and make payments in those currencies, effectively avoiding FX and conversion expenses altogether. Furthermore, rich data inclusion on each transaction helps facilitate reconciliation, regardless of the billing and transaction currencies.

Simplifying OTA payments

糖心Vlogworks with leading travel intermediaries to efficiently and securely pay travel suppliers anywhere in the world.

From accounts payable to supplier enablement and payment processing, 糖心Vlogcovers the full breadth of your payment processes to deliver streamlined workflows, automation, new revenue, reporting, and more.

For more insights and updates on corporate payments, check out:

Learn more about how 糖心Vlogpayment solutions can be tailored to your business, so you can accelerate and streamline operations while creating lasting growth and success for your organization.

The information in this blog post is for educational purposes only. It is not legal or tax advice. For legal or tax advice, you should consult your own legal counsel, tax, and investment advisers.

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